At House of Adishra, we want you to be happy with your purchase. If you are not satisfied with your order, you may request a return subject to the following terms:

• 5-Day Return Window: Return requests must be raised within 5 days from the date of delivery of the product.
• Product Condition: The product must be unused, unworn, unwashed and undamaged.
• Original Tags Required: All original tags, labels and packaging must be intact and attached to the product.
• No Alterations: Products that have been altered, stitched, modified or otherwise changed after delivery will not be eligible for return.
• No Signs of Use: Products with stains, makeup marks, perfume/odour, damage or any other signs of use will not be accepted.
• Return Request: To initiate a return, customers must contact our customer care team within the 5-day return period and provide their order number and reason for return.
• Quality Check: All returned products will undergo a quality inspection. A return will be accepted only if the product meets our return conditions.
• Damaged or Incorrect Product: If you receive a damaged, defective or incorrect product, please contact us as soon as possible after delivery, preferably with clear photographs and an unboxing video for verification.
• Return Approval: Return pickup/return instructions will be provided only after the return request has been reviewed and approved by our team.
• Refund: Once the returned product is received and successfully inspected, the applicable refund will be processed to the original payment method or through another applicable refund method.
• Rejected Returns: House of Adishra reserves the right to reject a return if the product does not meet the conditions mentioned in this policy.
• Exchange: Exchange requests, if offered, are subject to product availability and the applicable exchange terms.